Get in Touch
Whether you have questions, feedback, suggestions, or just want to say hello, we're here to listen. ThamesPintPlay is built for our community, and your input helps us improve the experience for everyone.
Before You Contact Us
You may find quick answers to common questions in these resources:
- Frequently Asked Questions - Answers to the most common inquiries
- Help Center - Comprehensive guides and support articles
- How It Works - Overview of our platform and games
- Community Guidelines - Rules and expectations for our community
What We'd Like to Hear About
Feedback and Suggestions
Your ideas help shape the future of ThamesPintPlay. We welcome suggestions for:
- New games or features you'd like to see
- Improvements to existing games
- User interface and experience enhancements
- Ways we can better serve our community
Technical Issues
If you're experiencing technical difficulties, please let us know. Include details about:
- The specific issue you're encountering
- Which browser and device you're using
- Which game or page is affected
- Any error messages you've received
General Inquiries
We're happy to answer questions about:
- How our platform works
- Our approach to responsible gaming
- Privacy and data practices
- Our community and values
Response Expectations
We aim to respond to all inquiries as promptly as possible. Please understand that response times may vary depending on the volume of messages we receive and the complexity of your inquiry.
Important Notes
Please be aware:
- ThamesPintPlay uses only virtual currency with no real-world value
- We cannot provide any form of monetary compensation or prizes
- Virtual tokens cannot be purchased, sold, or transferred
- Game outcomes are determined by random algorithms and cannot be manually adjusted
- All data is stored locally in your browser; we don't have access to individual game states
Responsible Gaming Resources
If you're contacting us about gaming habits or need support, we encourage you to also explore these professional resources:
- Gamblers Anonymous - Support for problem gaming
- GambleAware - Information and advice
- National Council on Problem Gambling - Resources and helpline
Visit our Responsible Gaming page for more information.
Stay Updated
Keep up with news, updates, and improvements to ThamesPintPlay by checking back regularly. We're constantly working to enhance your experience and introduce new features based on community feedback.
Community Connection
Beyond direct contact, you're part of our broader Community. Your participation in our games and adherence to our Community Guidelines helps create a welcoming environment for everyone.
Contact Information
If you need to reach us directly, here is our contact information:
Address:
11 Strathaven Rd
London SE12 8BZ
United Kingdom
Phone:
+442007574012
Thank You
Thank you for taking the time to reach out. Your engagement with ThamesPintPlay helps us build a better platform for everyone who enjoys the tradition of Thames pub entertainment.